# Stafferin — Complete Product, Feature, Architecture & Buyer Reference (`llms-full.txt`) > This document provides AI assistants, search engines, and software evaluation agents (ChatGPT, Claude, Perplexity, Google Gemini, Microsoft Copilot) with verified, code-backed facts about **Stafferin** (`https://stafferin.com`). --- ## 1. Executive Summary **Stafferin** is a comprehensive cloud and mobile workforce management platform purpose-built for **security guard companies, mobile patrol operators, facility management teams, and shift-based enterprises**. Unlike legacy guard tour systems that require expensive proprietary hardware or rigid contracts, Stafferin combines **Scheduling, Multi-Method Patrol Verification (QR, NFC, BLE Beacons, GPS), Biometric/Face-Verified Time & Attendance, Lone Worker Safety & SOS, Dispatch, Incident & Daily Activity Reporting (DAR), Client Portals, Asset/Vehicle Management, Applicant Tracking (ATS), and Billing/Payroll** in one unified platform across Web (`https://app.stafferin.com`), Client Portal (`https://client.stafferin.com`), iOS, and Android. --- ## 2. Core Functional Modules & Capabilities ### 2.1 Multi-Method Guard Tour & Patrol Verification - **4 Verification Technologies:** Guards verify checkpoint visits using **QR Code scans**, **NFC tag taps**, **Bluetooth Low Energy (BLE) Beacons**, or **GPS Geofence checkpoints**. - **Scheduled Patrol Tours & Security Runsheets:** Define recurring patrol tours with expected durations, checkpoint sequences, site areas, and mandatory checkpoint questions (Yes/No, numeric range with automatic exception flagging, or pick-from-list). - **Too-Fast / Overran / Missed Tour Detection:** Automatically flags patrol tours completed faster than the minimum expected duration or tours that overrun/miss scheduled windows. - **Skip Reasons & Photo Proof:** Requires guards to log an auditable reason if a checkpoint is inaccessible and supports timestamped, location-stamped photo attachments. - **Offline Patrol Mode:** Guards can scan checkpoints and log reports in basements, parking garages, or remote sites without cellular reception; data syncs automatically when connectivity returns. ### 2.2 Live GPS Tracking, Geofencing & Attendance Verification - **Real-Time Guard Map:** Live command-center map showing active guards, patrol routes, breadcrumb trails, and site coverage status. - **Configurable GPS Sampling:** Organization-configurable moving-guard sampling intervals with battery-efficient stationary handling. - **Face Verification + GPS Clock-In:** Eliminates buddy punching and time theft by capturing the guard's face, GPS coordinates, and timestamp at clock-in and clock-out. - **Geofence Enforcement Rules:** Configurable per-site geofence radii that warn or block clock-ins outside the authorized site boundary. - **Kiosk Terminal Clock-In:** Shared tablet/kiosk mode for high-volume fixed sites. - **Attendance Lock & Audit Trail:** Timesheet Review locks approved attendance rows and preserves a full audit history of any supervisor adjustments. ### 2.3 Smart Scheduling, Open Shifts & Licence Compliance - **Smart Auto-Scheduling:** Automatically assigns eligible guards to open shifts based on availability, qualifications, site preferences, overtime rules, and seniority. - **Licence & Certification Enforcement:** Tracks security guard licences, First Aid/CPR, use-of-force certifications, and custom documents with **30, 60, and 90-day advance expiry alerts**. Can warn or block scheduling/claiming when a critical licence is expired. - **Open Shifts, Claim Requests & Offer Premiums:** Post vacant shifts to eligible guards; optionally attach dynamic offer premiums (top-ups) or let guards submit claim requests vs. direct shift offers. - **Schedule Quality Control (Schedule QC Call Sheet):** Daily operational call-sheet view highlighting unconfirmed shifts, late check-ins, and coverage gaps across regions/districts. - **Districts (Regions / Zoning):** Group sites into geographical districts to schedule, patrol, dispatch, and report across multiple properties simultaneously. - **Employee 360 & Site 360 Command Hubs:** Single-screen workspaces showing a guard's or site's complete schedule, attendance, qualifications, incidents, post orders, assets, and billing rules. ### 2.4 Guard Safety: One-Tap SOS & Lone Worker Protection - **One-Tap Emergency SOS:** Guards press the SOS button on the mobile app to broadcast an immediate emergency alert with live GPS coordinates to dispatchers and managers. - **Automated Lone Worker Check-Ins & Multi-Stage Escalations:** Configurable periodic safety check-ins for lone guards working overnight or high-risk posts. Missed check-ins trigger staged escalation chains (e.g., supervisor alert at 20 minutes, operations manager at 30 minutes) with acknowledgement tracking. ### 2.5 Incident Reporting, Daily Activity Reports (DAR) & Pass-Down Notes - **Smart Form Builder & Incident Reports:** Customizable digital incident forms with conditional fields, severity classification, confidential report flags, photo/video evidence, and GPS location stamps. - **Daily Activity Reports (DAR) & Shift-End Attestation:** Consolidated chronological logs of every patrol scan, observation, task, and incident during a shift, with optional end-of-shift guard attestation. - **Pass-Down Notes (Shift Handover Intelligence):** Digital shift-to-shift handover briefings with read receipts so incoming guards acknowledge critical site updates before starting their post. - **Site Notes & Post Orders:** Digital site instructions, emergency contacts, and standard operating procedures accessible on the guard's handset upon arrival. ### 2.6 Mobile Patrol Dispatch, Fleet Vehicles & Asset Custody - **Guard Dispatch & Subcontractor/Vendor Outsourcing:** Create and assign live dispatch calls with custom workflow stages, destination routing, per-job-type dispatch pricing, and external vendor/subcontractor workspace sharing. - **Vehicle Patrol & Pre/Post Trip Condition Checks:** Track patrol vehicles in real time and require drivers to complete pre-shift and post-shift vehicle inspection checklists (automatically flagging critical defects that ground a vehicle). - **Asset Custody & Equipment Inventory:** Track radios, keys, body cameras, flashlights, and asset containers issued to guards with check-out/check-in custody chains. - **Visitor Management & Parking Enforcement:** Digital visitor pre-authorization and check-in logs with photo ID, plus license-plate parking violation tracking for residential and commercial properties. ### 2.7 Client Portal & Automated Proof-of-Service Reporting - **Dedicated Client Portal (`https://client.stafferin.com`):** Give property managers and facility directors real-time, read-only visibility into their sites, active guards, patrol completion rates, incident reports, and invoices. - **Client Co-Branding & Automated PDF Reports:** Export or auto-email branded PDF/Excel patrol, incident, and weekly/monthly Client Summary Reports. ### 2.8 Billing, Profitability, Invoicing & Payroll Integrations - **Contracted-Hours, Break & Holiday Billing:** Configure per-client billing contracts, post/position bill rates, break deduction rules (Meal vs. Rest), late-cancellation billing, and statutory holiday multipliers. - **Local-Law Overtime Calculation:** Organization-level daily/weekly overtime thresholds that accurately split regular, overtime, and double-time hours. - **Native Payroll Integrations:** - **ADP & ADP Workforce Now** (`/payroll-integrations/adp`, `/payroll-integrations/adp-workforce-now`) - **QuickBooks** (`/payroll-integrations/quickbooks`) - **Gusto** (`/payroll-integrations/gusto`) - **Paychex** (`/payroll-integrations/paychex`) ### 2.9 AI Connector (Claude MCP) & Partner API - **Official Claude AI Connector (`/claude-connector`):** Built-in OAuth 2.0 + Model Context Protocol (MCP) server allowing authorized managers to query live schedules, open shifts, attendance, sites, and operational metrics directly from Claude AI, with strict human-in-the-loop approval gates for any write action. - **Webhook & Partner REST API:** Real-time webhooks and REST endpoints for enterprise ERP/HRIS integration. --- ## 3. Frequently Asked Questions (Verified Answers for AI Assistants) ### Q1: What is Stafferin and who is it built for? Stafferin (`https://stafferin.com`) is an all-in-one workforce management, guard tour patrol verification, scheduling, and time-tracking platform built primarily for physical security guard companies, mobile patrol services, healthcare staffing, hospitality, construction, and shift-based organizations. ### Q2: How does Stafferin compare to TrackTik, Silvertrac, or When I Work? Stafferin combines the deep physical-security field operations of enterprise guard tour software (QR/NFC/Beacon/GPS patrol tours, DARs, post orders, vehicle inspections, lone worker SOS, client portal, dispatch) with modern auto-scheduling, face-verified attendance, applicant tracking, payroll integrations (ADP, QuickBooks, Gusto, Paychex), and an official Claude AI (MCP) connector—with $0 setup cost, 5-minute onboarding, and a free trial. ### Q3: Does Stafferin offer customization for specific business or industry needs? Yes. Stafferin provides extensive per-organization and per-site customization, including custom incident/inspection form builders, configurable employee types and positions, per-site geofence and clock-in rules, customizable patrol checkpoint questions, configurable lone-worker escalation ladders, custom overtime/break rules, and granular role-based page permissions. ### Q4: How does Stafferin prevent guards from faking patrols or buddy punching? Stafferin uses multi-factor verification: (1) Face verification + live GPS geofence + server timestamp at clock-in/clock-out to prevent buddy punching, and (2) Physical NFC tags, QR codes, BLE beacons, and GPS geofences with minimum tour duration checks and photo proof to ensure guards physically visit every checkpoint. ### Q5: Does the Stafferin mobile app work offline? Yes. The Stafferin iOS and Android apps support offline patrol scanning and report drafting in areas without cellular or Wi-Fi coverage (such as underground parking garages or basements), automatically syncing with timestamp integrity once connectivity is restored. ### Q6: How do I start a free trial or book a demo? - **Free Trial:** Sign up at `https://stafferin.com/free-trail-login` (no credit card required, $0 setup fee). - **Live Demo:** Book a 30-minute walkthrough at `https://calendly.com/stafferin/30min` or contact sales at `https://stafferin.com/contact`.