An always-on schedule header that never scrolls away

On the Scheduling tab, the top header row now stays frozen in place as you scroll down through long rosters. The dates and column headings are always visible — no matter how far down the list you go.

• ✓Never lose your place. Day and date stay on screen, so you always know exactly which column a shift belongs to — even at the bottom of a busy multi-site week.
• ✓Fewer mistakes. Reading across the correct day removes the #1 cause of mis-keyed shifts: scrolling down and losing the date context.
• ✓Faster reviews. No more scrolling back to the top to check a heading, then back down again. Managers move through large schedules in a fraction of the time.
• ✓Effortless on big screens and small. The pinned header keeps long rosters readable on laptops, tablets and wall displays alike.

Lock approved attendance — with a complete audit trail behind every change

Attendance was always restricted to authorised people only. What's new is a locking system that protects records once they're approved, plus a full audit trail that records the story behind every single change.

• ✓Approve, then Lock. A locked record refuses every further edit, approval or un-approval — so finalised payroll data can't be changed by accident.
• ✓Unlock whenever you need to. Need a genuine correction? Unlock, fix it, and lock it again. You stay in full control — locking simply prevents accidental changes.
• ✓One record or all of them. Lock and unlock individually, or in bulk across every filtered record at once. Overnight pairs lock together, so a shift is never half-frozen.
• ✓Every change is on the record. Who changed it, what they changed, when, and an optional reason note — all captured automatically.

Download payroll data in whatever shape you need

Payroll exports are now flexible — with dedicated handling for cross-over shifts. A new "Export by Date" button sits alongside the standard export, so the data leaves Stafferin already in the format your payroll process expects.

• ✓Export — all payroll data for your current filters, in one click, as before.
• ✓Export by Date (new) — overnight shifts split into one row per calendar day, ideal when each day has to be costed separately.
• ✓Export Changes — the full audit trail (regularise / approve / lock) for your filters, with optional change-type and admin filters, as Excel or PDF.
• ✓No reformatting afterwards. Pick the shape up front and hand it straight to payroll — fewer spreadsheets to clean up by hand.

69 new training courses, neatly organised by topic

We've made a major expansion of the training library — dozens of new, specialised security courses, each paired with its own knowledge-check quiz. They're grouped into clear tracks, so it's easy to find and assign exactly the right training for each role and site.

Security Runsheets — author a recurring guard tour once, then let checkpoint scans, geofence proof and exception alerts run themselves

Replace the paper runsheet for good. Build a checklist of checkpoint tasks, set it to recur daily, weekly, bi-weekly, monthly or every N days, and watch checkpoint scans, geofence proof, exception alerts and shift handoffs roll up into a single approve-or-reject report and consolidated PDF.

• ✓Build once, recur forever. Author a named runsheet template with tasks, shift windows and geofences, then attach a Runsheet Schedule — the system auto-generates a fresh instance every due date so nobody re-builds it manually.
• ✓Per-checkpoint scan proof. Each task carries its own Checkpoint Type (QR, NFC, Beacon, GPS or Photo) and a geofence dropped from the built-in Leaflet map picker — guards can't fake a scan they weren't on-location for.
• ✓Exception alerts that fire themselves. Define if-then Exception Rules for Task Missed, Late Start, Late Scan or Out of Sequence — pick a grace period, channels (Email, Push, In-App) and recipients (Site Contact, Area Manager, Rule Creator and more).
• ✓Pause, reassign and hand off mid-shift. A guard pauses with a reason and resumes later; an admin reassigns it; guards request a handoff that a colleague accepts or declines from their pending-handoff inbox — full audit trail, no dropped checkpoints.
• ✓Approve and export a client-ready report. The Runsheet Dashboard surfaces stat cards and analytics charts (By Status, Missed by Officer, Task Outcomes); approve or reject each submission, then click Export, PDF or Download Consolidated PDF for a date-range report.
• ✓Client portal visibility with one toggle. The Exclude from client view switch per runsheet keeps sensitive tours private while sharing approved reports directly with the client — no extra export step.

Smart Shift Backfill — ranked replacement guards for open shifts, and a full sick call-out log

Open shift? Don't scroll a roster. Stafferin instantly shortlists your top-ranked, qualified, nearby guards — with weekly-hours, site-familiarity and travel-distance signals — so the right person is covering the post in seconds, and every sick call-out is logged for billing and audit.

• ✓Ranked shortlist, not a roster scroll. Open any unassigned shift and Stafferin immediately shows the best-fit candidates ranked #1, #2, #3… each with a fit score out of 100, so you know who to call first.
• ✓Coverage signals on every candidate. Weekly hours, Known site vs New site, home-to-site distance (km), and a red warning line for guards nearing their weekly-hours cap — all visible at a glance before you assign.
• ✓Fill the shift in one click. Click a candidate row to drop them into the Assign field, optionally add a per-shift pay-rate override or a note (up to 500 chars), then hit Assign Shift — overnight pairs are covered automatically.
• ✓Flag sick call-outs with no-pay support. Mark any assigned shift as a sick call-out with an optional no-pay flag and reason note; overnight pairs are flagged together, and no-pay shifts are excluded from billing and payroll.
• ✓Sick call-out report for audit & payroll. The Attendance Dashboard's new "View Sick Call-Outs" table shows every flagged shift — date, time, employee, site, no-pay badge, notes, and who marked it — with a Total / No Pay summary line.

Careers & Recruitment — post a branded apply link, screen applicants automatically, and convert hires into employees in one click

Post your roles with one branded link candidates can scan or click. Collect exactly the fields you want, screen out unqualified applicants automatically, and track every applicant from Applied to Hired without spreadsheets or email threads.

• ✓One branded link & QR code. Generate a shareable careers URL scoped to your sites and open roles — paste it in a job board or print the QR. Candidates apply with no login required.
• ✓Design the form field-by-field. Toggle Show / Required for each standard field, relabel it, add custom screening questions (dropdown, short text, date, and more) and attach a disqualify-if rule to auto-reject unqualified answers.
• ✓Email OTP stops fake applications. Every candidate verifies ownership of their email with a 6-digit code before submission — the server blocks unverified and duplicate applications.
• ✓Full pipeline from Applied to Hired. Move applicants through Shortlisted / Offered / Hired / Rejected, star-rate them 1–5, sort by keyword Match %, and close bulk actions in one click.
• ✓Review Mode with keyboard shortcuts. Step through resumes one at a time — press S to shortlist, R to reject, or 1–5 to rate — without losing your place in the list.
• ✓Hire → Employee in one click. Click Add to Employees on any Hired row and the applicant's details carry straight into a new employee record, marked converted.

Favorites — Folders & Custom Links — pin your pages, drop in links, sort into colored folders

Make the admin app yours. Star any page to save it to your personal workspace, drop in your own custom links (handbooks, vendor portals, Google Docs), and sort everything into colored folders you control — searchable, drag-to-reorder, and private to you.

• ✓Pin any admin page in one click. A ☆ star appears beside every page title — click it to save that page to your Favorites; click again to unpin. No config, no setup, works from anywhere in the app.
• ✓Add your own external links. Save any http/https URL — a training handbook, a vendor portal, a shared Google Doc — right alongside your pinned pages. Links open in a new tab automatically.
• ✓Organize into named, colored folders. Create up to 30 folders, each with a custom name, one of 8 accent colors, and an icon. An always-present Ungrouped bucket catches everything else.
• ✓Move and reorder with drag or a menu. Use the card's Move button to file a favorite into any folder, or grab the drag grip to rearrange cards within and across folders — and drag folder headers to reorder the whole board.
• ✓Search everything you saved instantly. Press '/' to jump to the search box and filter favorites by title or path/URL as you type. Press Esc or click Clear search to reset.
• ✓Private to you, capped & audited. Each user gets up to 100 favorites and 30 folders, scoped to their account only. Stat cards show how many you've used and what's remaining.

Asset Custody on Mobile — scan to check out, return with a container checklist, and audit on the spot

The full Asset & Key Custody engine, now in the guard's pocket. Scan or NFC-tap an asset or key to check it out, return it with a per-item container checklist, transfer or recover assets, and audit a container on the spot — every event stamped with who, when, where (GPS), and a tamper-proof history.

• ✓Scan or NFC-tap to check out. Point your phone at any asset's QR/barcode or tap its NFC tag — Stafferin resolves it instantly and records the checkout with GPS, expected-return time, and optional signature.
• ✓Container return with a per-item checklist. Returning a patrol box or keyring shows every child item; tick each one present and Stafferin flags — and marks Lost — anything that didn't come back, then notifies supervisors.
• ✓Non-destructive container audit. Admins and managers can snapshot exactly what's in a container right now — without checking it in or out — and stamp the container's Last Audit date; unaccounted items trigger a manager alert.
• ✓Transfer and recover assets. Reassign a checked-out asset to another guard in one step, or bring a Lost asset back to Available — all logged in the unified custody history.
• ✓My Custody & My History, always up to date. Guards see every asset they currently hold (with overdue flags) and a full paginated event trail scoped to only their own custody — no admin needed.

Site Command Center — every detail of one site, on a single 360° screen

Stop hopping between pages to understand a location. Open any site and get its complete operational picture in one place — live coverage, attendance, incidents, patrols, billing, assets, documents and more, organised into clearly labelled sub-views you can flip through in a click.

• ✓One site, every angle. Roughly forty focused sub-views — overview, schedule, attendance, incidents, patrols, checkpoints, assets, billing, documents and beyond — all under one roof for the selected site.
• ✓A live overview up top. Headline KPIs and today's coverage give you the state of the site the moment it loads, before you drill into any tab.
• ✓Date-range aware. Pick a range once and the data-driven tabs respond — so trends, totals and history all line up to the window you care about.
• ✓Built for managers. Respects each user's site access, so people see exactly the locations they're allowed to.

Employee 360° — one person's whole working life, on a single command screen

Everything you need to know about a guard, together at last. A live hero summary, real-time scope and a deep set of focused tabs — attendance, shifts, incidents, timesheets, assets, documents and more — so one screen answers almost any question about an employee.

• ✓A real hero, not a mock-up. Live profile, current status and headline numbers load straight from your data the moment the page opens.
• ✓Every tab that matters. Drill into attendance, shifts, incidents, timesheets, assets and documents — each with its own filters so you see exactly the slice you need.
• ✓Range-aware metrics. Pick a date window and the tabs and headline numbers recalculate to match it.
• ✓Manager-aware. Honours each user's access, so staff only ever surface the people they're permitted to see.

Sidebar search — jump to any page by typing its name

Stop hunting through a long menu. A search box at the top of the navigation sidebar filters every page as you type, so the screen you want is one or two keystrokes away — across the whole admin app.

• ✓Type to filter. Start typing and the sidebar narrows to the matching pages instantly.
• ✓Everywhere in the app. The search box rides along with the sidebar on every admin screen.
• ✓Faster than scrolling. Reach deep menu items without expanding sections or scanning the list.

Configurable Employee Types — define your own staff classifications, your way

No more fixed, one-size-fits-all categories. Create the exact employment types your organisation uses — each with its own name, colour and display order — then reuse them everywhere you assign staff, on the web and in the mobile app.

• ✓Your own categories. Add types like Full-time, Part-time, Casual, Contractor or Supervisor — whatever matches how you actually run your team.
• ✓Colour & display order. Give each type a colour swatch with a live preview and set its display order, so dropdowns and lists read exactly the way you want.
• ✓Active / inactive without losing data. Retire a type to the Inactive tab — it drops out of the pickers but is never deleted, and you can reactivate it any time.
• ✓Powers staff everywhere. Your active types populate the Employee Type dropdown on the employee form — in the web admin and the Flutter mobile app — kept perfectly in sync.
• ✓Private to your organisation. Each organisation manages its own list; built-in system types stay protected, and one company's types are never visible to another.

Client Profiles — one folder per customer company, with every site, contact & document

Keep everything you know about a client in one place. Group a company's sites, on-site and emergency contacts, and key documents into a single profile — then drill into any site for its own contact, timezone and special instructions.

• ✓Centralize company profiles. Legal name, a unique ID, address, main contact and timezone — in one searchable, paginated directory you can export to Excel or PDF.
• ✓Link sites to a company. Attach operational locations to a client, then manage each site's own contact, timezone override and guard instructions.
• ✓Emergency contacts per site. Build a prioritized list of fire, facility and emergency numbers so guards always have the right person to call.
• ✓Documents at company or site level. Upload contracts, insurance, floor plans and procedures and keep them attached where they belong.

Asset & Key Custody — scan equipment in and out, with containers that check themselves

Track every key, radio and patrol box. Guards scan an asset to check it out and back in; containers show a checklist of what's inside and flag anything missing; admins transfer, recover and watch it all from a live dashboard.

• ✓Scan to check out & check in. From the mobile admin app or the web, scan a QR / barcode (or look it up) to take an asset and hand it back — every move timestamped to a person and shift.
• ✓Containers that verify themselves. Returning a keyring or patrol box shows a checklist of its items; tick them off and Stafferin flags — and marks Lost — anything that didn't come back.
• ✓Transfer, lost & recovered. Reassign a checked-out asset between staff, mark items Lost or Damaged, and bring them back to Available when found — with a full audit trail.
• ✓One live asset dashboard. KPI cards show Available, Checked Out, Under Maintenance, Lost and Damaged at a glance — filterable by site and employee.

Lone Worker Recovery — see every missed check-in, and the moment a guard is safe again

A command dashboard for Lone Worker Safety: when a guard misses a safety check-in the escalation lands here — and the moment their next location ping arrives, Stafferin auto-marks them "Checked Back In". Filter, chart and close each one with notes.

• ✓The whole picture in one KPI strip. Total escalations, who's still silent, who's checked back in, resolved counts, and average check-back and resolution times.
• ✓Automatic check-back-in. When a guard who missed a check-in sends their next location ping, the recovery is detected within a minute and the row shows the time and address — no manual marking.
• ✓Slice by site, guard, state & date. Multi-select filters plus quick ranges (Today / 7d / 30d / 90d / All) and five charts reveal who, when and how often.
• ✓Close with an audit trail. Resolve any escalation with supervisor notes; the timestamp and your name stay on the record for compliance.

Districts — group your buildings and run a whole region from one place

Manage many sites as one operation? Group them into a District and Stafferin lets you schedule, patrol, dispatch and report across every building at once — from a single page. Take the whole district, or drill into one building. And nothing about running a single site changes.

• ✓Group buildings into a district. Bundle the sites that belong together — one district per building, and districts can nest into larger regions.
• ✓Schedule a whole district from one page. Switch the schedule into District mode, then choose all buildings or a single building — the grid and every dashboard follow your pick.
• ✓Patrol, dispatch & reports, district-wide. See patrol tours, send a task, or run one combined Daily Activity Report across every building in the district — no page-hopping.
• ✓Single-site work is untouched. Districts are purely additive — leave the toggle off and every existing screen behaves exactly as it did before.

Guard Dispatch — field reports, photo evidence & a start-to-finish timeline

When you dispatch a guard to an incident, Stafferin already tracks the whole response — accepted, en route, on site, completed — against SLA timers. Now the responding guard documents what happened from their phone: a written field report, an unlimited photo & video gallery with GPS, and a complete timeline of every step — all rolled into one detailed PDF for the client and billing.

• ✓A real field report. The guard records a narrative, the actions taken, the resolution and any follow-up — signed on the spot from the mobile app.
• ✓Photo & video evidence, no fixed slots. From the field, the guard attaches as many captioned, GPS-stamped photos and videos as the scene needs — a full gallery, not just a handful of fixed slots.
• ✓Every step on one timeline. An append-only log records each status change, note and SLA warning or breach — with who, where (GPS) and when.
• ✓One detailed PDF + SLA insight. Generate a branded dispatch report that travels with billing, and watch response times on the SLA metrics dashboard.

Auto-Schedule, your way — choose the rules before it runs

Clicking Auto on the schedule no longer fires a black-box run. A new options pop-up opens first, so you decide exactly how the schedule is built — and see, in plain English, the safety rules that always apply. Same one-click power, now with full control and nothing hidden.

• ✓Tick the rules you want. Respect availability, skip approved leave, keep a minimum rest gap, balance hours fairly, prefer the same shift as yesterday, cap weekly hours — each a simple on/off you set before the run.
• ✓No more silently-dropped long shifts. A new Max daily hours control (defaults to 12) means 10–12 hour security shifts finally get fully assigned — fixing a long-standing surprise for longer rosters.
• ✓Your manual work is safe. Auto-schedule only ever fills empty slots — it never deletes shifts you placed by hand, and the pop-up says so right where you click Run.
• ✓See what the system does. An “Always applied” list spells out the rules that can't be switched off — never overfill a post, match the role, no double-booking, keep overnight pairs together.

Availability Lock — control who can change their own availability

A new organisation setting lets you stop employees editing their own availability — across the whole company, or fine-tuned per site. And whenever an employee adds, changes or removes availability, the right managers are alerted instantly by email and an in-app notification.

• ✓One switch, company-wide. Turn employee self-editing off for the whole organisation from Organization settings — admins can still adjust availability on a worker's behalf.
• ✓Per-site exceptions, either way. Lock just the airport while every other site stays open, or leave one site editable while the rest are locked.
• ✓Managers stay in the loop. Every employee change sends one tidy alert — a five-day update is a single email, never a flood — to the org admins and that site's schedulers.
• ✓Read-only, never hidden. Staff still see their availability in the app, with a clear “locked by your administrator” note — and the server enforces it independently of the app.

Mandatory Checkpoint Photos — visual proof at every patrol scan

Turn on one company-wide switch and every checkpoint a guard scans on a patrol tour now requires a photo. No more “I was there” on trust alone — you get a picture from every point, enforced on our servers so it can't be skipped.

• ✓One switch, company-wide. Flip Require a photo on every patrol-tour checkpoint scan in Organization settings — off by default, so nothing changes until you turn it on.
• ✓Enforced everywhere a guard scans. The Stafferin app and the NFC & QR web pages all block a scan with no photo — and the server rejects it too, so an out-of-date app can't slip one through.
• ✓Skips and drafts still work. A checkpoint a guard genuinely can't reach (with a reason) and half-finished rounds saved as drafts aren't blocked — only the points they actually scan need a photo.
• ✓No loopholes. The quick iPhone tap-a-tag scan — which has no camera — is blocked while the rule is on, so guards use the app where they can add the photo.

Timesheet Review — approve hours with confidence, in one queue

A brand-new Timesheet Review workflow pulls every shift's hours into a single review queue, automatically flags check-in anomalies for a closer look, and keeps a complete approval history behind every decision. Approve or send back — one at a time, or in bulk.

• ✓Exceptions find you. Missed, early, late or irregular check-ins are flagged automatically — no hunting.
• ✓Bulk or one-by-one. Approve or close an entire filtered queue in a single action.
• ✓A full paper trail. Every approval, reopen and edit is recorded with who and when.
• ✓Staff see it first. Employees review their own hours in the mobile app before payroll is finalised.

Lone Worker Safety — missed check-ins now escalate automatically

Guards working alone check in on a timer from their phone. Miss one past your grace period and Stafferin records an escalation with the guard's last GPS position and alerts supervisors instantly — by email, push and a live red alert on the new Lone Worker page — so help moves fast and every welfare check is on the record.

• ✓Nobody slips through. Detection runs every minute. A missed check-in raises an alert carrying the guard's last known address, coordinates and GPS accuracy — you know exactly where to send help.
• ✓Alerted three ways at once. Email, a push that opens the escalation when tapped, and a live alert on the escalations page — no refresh needed. The guard gets a reminder push first.
• ✓Resolve and record. Supervisors close each alert with a required note (“confirmed safe by radio”) — who resolved it, when and how is kept forever.
• ✓Proof for your clients. One click downloads a branded PDF safety report for any date range — escalation totals, average response time and the full detail log.

A reliability sweep you'll feel everywhere

Beyond the headline features, today's release closes out dozens of fixes and refinements across the platform — from public onboarding pages to billing accuracy to little moments of mobile polish. Nothing to switch on; it's all just smoother.

• ✓Public pages, dependable again. Employee onboarding links, online document signing and careers applications submit reliably.
• ✓Billing accuracy for overnight shifts. Contracts that take effect the day of an overnight shift now price those check-ins at the right contracted rate.
• ✓Confirmations you can trust. Timesheet Review actions no longer show false “failed” messages, and empty quick-add boxes prompt you clearly instead of failing silently.
• ✓Faster and more exact. Dashboard cards load quickly for large teams, visitor visit durations are measured precisely, and the mobile app gained loading spinners and clearer messages throughout.

Charts on every dashboard — trends you can read at a glance

We added visual charts and server-side analytics across the admin dashboards. Instead of scanning rows of numbers, you see the shape of your operation — coverage, hours, incidents and more — in clean, instant graphics.

• ✓See the pattern, not the spreadsheet. Bars and breakdowns tell the story immediately.
• ✓Computed on the server. Fast and accurate even over large date ranges.
• ✓Consistent everywhere. The same clear chart style across all dashboards.

Pay a single shift above the standing rate, when it counts

Need to fill an urgent gap at a premium? You can now set a one-off pay rate for an individual shift — when assigning, when regularising, and now when a guard claims an open shift. The standing rate is never touched.

• ✓Per-shift, not per-person. The premium applies to that one shift only.
• ✓Works everywhere now. Assign, regularise and the open-shift claim flow all honour it.
• ✓No rate drift. Your standard pay rates stay exactly as configured.

Per-user page access — show each person exactly what they need

You can now decide, page by page, which admin screens each team member can open. Tailor every login to the role, so sensitive areas stay out of the wrong hands and everyone sees a cleaner, focused interface.

• ✓Granular control. Switch individual pages on or off for any user.
• ✓Less clutter. People only see the screens that are theirs to use.
• ✓Managed centrally. Update access any time as roles change.

The client portal, now in their pocket

Clients can now sign in to the Stafferin mobile app through a dedicated Employee / Client toggle, with self-serve forgot-password built in. The portal your clients rely on is now fully mobile.

• ✓One app, two doors. A simple toggle routes employees and clients to the right login.
• ✓Self-serve resets. Forgot-password works for both, no support ticket needed.
• ✓Always reachable. Reliable sign-in even if a server is briefly busy.

Team messaging — built-in chat for staff and supervisors

Supervisors and guards can send messages directly in Stafferin without sharing personal numbers. Conversations are organized by team so nothing gets lost in group texts, and all history is visible to managers.

• ✓No personal numbers. Keep work communication inside the platform, not personal phones.
• ✓Organized by team. Conversations stay grouped so nothing is buried in a generic group chat.
• ✓Manager visibility. Supervisors can see team threads for safety and accountability.

Sub-contractor management — contracted labour, tracked separately

Spin up a separate child organization for each subcontracting company. Switch into it to manage guards and schedules directly, or deactivate it without deleting data. Each subcontractor org stands alone with its own admin, sites, and workforce.

• ✓Org isolation. Each subcontractor has its own admin login, guards, sites, and schedules — zero cross-org data leakage.
• ✓Quick provisioning. Create a full child organization in one action, complete with a dedicated admin user and default configuration.
• ✓Manage or pause. Switch into any subcontractor org to run it directly, or deactivate it at any time.